Personal Express Insurance is proud to introduce our Homegrown Pros. Each month we highlight our local experts and their dedication to the community and customers they serve. Whether you need to file a claim, talk to an expert about updating your insurance protection or are just looking to make a quick update to your policies, we’re here to serve you. Call 1-800-499-3612 or visit your local office today and get covered. Learn more about Carlen Vincent here!
|Call (916) 770-4272||Email Carlen||Rancho Cordova Office|
Carlen began working in the insurance industry in 1986 and brings more than 30 years of experience to Personal Express. She grew up in nearby El Dorado County where she owned and operated her own agency for 24 years. Carlen hopes that her expertise and vast knowledge of the Greater Sacramento Area will not only help expand Personal Express’ footprint in NorCal but empower customers to grow and prosper.
What do you love most about working at Personal Express Insurance?
I love that we have a very competitive product to offer our clients in both home and auto insurance. I also enjoy working for a company that treats its customers with a personal touch both in underwriting and in customer service.
What is one piece of advice you would offer your customers?
I would advise my customers to make sure they read and understand what they are purchasing when buying insurance in terms of coverage, discounts and service. I would advise them to make sure they are dealing with an experienced agent and not to be afraid to ask questions.
What’s your favorite part about serving your customers?
I enjoy people and consider myself a people person. My favorite part about serving my customers is knowing I am helping them chose the best possible product for the price and hearing them tell me how thankful they are for my help when they are finished with a transaction.