Personal Express Insurance is proud to introduce our Homegrown Pros. Each month we highlight our local experts and their dedication to the community and customers they serve. Whether you need to file a claim, talk to an expert about updating your insurance protection or are just looking to make a quick update to your policies, we’re here to serve you. Call 1-800-499-3612 or visit your local office today and get covered. Learn more about Carlen Vincent here!

Carlen Vincent


Call (916) 770-4272 Email Carlen Rancho Cordova Office

Carlen began working in the insurance industry in 1986 and brings more than 30 years of experience to Personal Express. She grew up in nearby El Dorado County where she owned and operated her own agency for 24 years. Carlen hopes that her expertise and vast knowledge of the Greater Sacramento Area will not only help expand Personal Express’ footprint in NorCal but empower customers to grow and prosper.

What do you love most about working at Personal Express Insurance?

I love that we have a very competitive product to offer our clients in both home and auto insurance. I also enjoy working for a company that treats its customers with a personal touch both in underwriting and in customer service.

What is one piece of advice you would offer your customers?

I would advise my customers to make sure they read and understand what they are purchasing when buying insurance in terms of coverage, discounts and service. I would advise them to make sure they are dealing with an experienced agent and not to be afraid to ask questions.

What’s your favorite part about serving your customers?

I enjoy people and consider myself a people person. My favorite part about serving my customers is knowing I am helping them chose the best possible product for the price and hearing them tell me how thankful they are for my help when they are finished with a transaction.


Personal Express is here to help you with your auto, home and rental insurance needs. Please give us a call or find a Homegrown Pro in your neighborhood to learn what the Local Advantage is all about! We look forward to providing you with personalized insurance service.

Read More About Our Homegrown Pros

*The information provided in this blog is designed to give helpful advice on the topic discussed. It is not intended to provide legal or any other type of advice and is not meant to be a thorough discussion of every issue that a person should consider or may encounter. Personal Express Insurance is a brand utilized by the following insurance underwriting companies: Integon National Insurance Company and National General Premier Insurance Company. All policies will be underwritten by these two underwriting companies.

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